Why was my ITIN application rejected?

Has your ITIN application been rejected?
Woodcock Notary Public can help you successfully reapply. 

22 November 2021
By: Harriet Webster, Marketing intern

How to know if you have been rejected?

You will receive a letter from the Internal Revenue Service (IRS)  stating the Individual Taxpayer Identification Number (ITIN) rejection with a CP567 notice, containing a case number in the top right hand corner of the rejection letter. However, if you had used a Certified Acceptance Agent (CAA) then they would receive a copy of the rejection letter and their team would sort out the rejection issue by calling the ITIN operations office, saving you the frustration and hassle of the process.

Reasons why you might get rejected- understanding your CP567 notice

Finding out your ITIN has been rejected can be frustrating if you do not understand the reasoning behind it. There are a many reasons why you may get rejected ranging from incorrect documents to missing content, the most common reasons are:

Invalid documents

When sending an ITIN form to the IRS, you need to attach specific documents. The required documentation:

  • Passport (stand-alone document) 
  • National identification card (must show photo, name, current address, date of birth, and expiration date)
  • US driver’s license
  • Civil birth certificate (required for dependents under 18 years of age)
  • Foreign driver’s license
  • US state identification card
  • Foreign voter’s registration card
  • US military identification card
  • Foreign military identification card
  • Visa
  • US Citizenship and Immigration Services (USCIS) photo identification
  • Medical records (dependents only – under 6)
  • School records (dependents only – under 14, under 18 if a student)

Ineligible for ITIN

Not everyone is eligible for an ITIN. You need to meet the following criteria:

  • You must be a foreign national living and working in the US.
  • Available for certain nonresident and resident aliens, their spouse and dependents who cannot get an SSN.

It is the decision of the IRS to determine whether you qualify for this tax processing number as a nonresident alien. If you do not have a work visa or tax return, you may not be eligible for an ITIN.

Not responding to the IRS

If you do not provide sufficient information during the application process, regarding the documentation required then the IRS may request further information in order to complete the application. They could contact you through email or phone and if this request is not fulfilled within an allotted time frame, you may need to re-apply. 

What to do if you disagree with the notice

If you disagree with a Suspense or Reject notice, respond by sending a letter to the address or contacting the toll-free number listed at the top of the notice. Provide your reason(s) for reconsidering a suspense notice and any missing supporting paperwork or complete the notice section seeking additional information and return within 45 days.

What should you do next?

Due to rejection you will have to re-apply in order to try and gain an ITIN again, this can be done through a new application using the W-7 form, if doing this directly with IRS ensure that all required documents are enclosed and the new application is filled correctly.

But if you are not sure that it will get accepted when doing it alone and can get frustrated when waiting on the application process delays, consider using a Certified Acceptance Agent (CAA) who will take care of the process for you and stop you from getting rejected in the future.

How can Woodcock Notary Public assist in successfully reapplying for an ITIN?

If you have not used a Certifying Acceptance Agent before, it may be worth considering as a more secure and efficient way of getting an ITIN number. By appointing Woodcock Notary Public as your CAA, your identification documents need not be sent to the US for verification.

We offer a great ITIN application service and can help assist many clients including individuals, UK businesses, enrolled agents, international corporate organisations and certified public accountants. We are not limited to just UK clients and continue to offer a great service towards assisting international clients as well.

We also offer a mobile appointment service for your convenience and can even offer at home or in office meetings. 

Our clients continue to be impressed with our ability to go the extra mile for them, as we pride ourselves on giving exceptional customer service, receiving over 170+ five star reviews on Google. Click Here to see them for yourself!

The current turn-around time for ITIN applications is 60-90 days. We try to expedite this wherever possible by ensuring that all documents are submitted in a timely manner, and personal communication with the IRS is ongoing throughout the application process. 

Get in touch!

Contact us if you need any assistance on 0800 049 2471 or email info@certifyingacceptanceagent.co.uk


Woodcock Notary Public is the trading name of Woodcock Notary Public Limited (Co. No: 12085976). Woodcock Notary Public Limited is regulated through the Faculty Office of the Archbishop of Canterbury for work undertaken by Mr Nathan Woodcock as a Notary Public. Sole Director of Woodcock Notary Public Limited: Mr Nathan Woodcock.


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